The library service should be able to support adults learning and help them to move on.

In order to support them effectively library staff will need to:

• identify or recognise learners and potential learners who use the library
• be aware of what courses and learning opportunities are available in the area
• depending upon their training, offer informal or more formal support to basic skills learners who want to use or learn in the library
• provide facilities for classes and national tests in the library where appropriate
• provide access to ICT and support for basic skills learners who want to use it

Check out the sections below for guidance on supporting adult basic skills learners:

Who are the learners?
Attracting learners
Information, guidance and referral
Supporting learners
Using ICT
Moving on - Progression