Learner support

Connecting libraries and adult literacy to inspire new readers

The Vital Link is run by The Reading Agency in partnership with the National Literacy Trust

Vital Link improvement framework - Learner support
Download the complete improvement framework here: Vital Link improvement framework

Library able to support adults' learning and help them move on

The chart below sets out the main elements to be considered in relation to learner support in libraries. We will continue to add further guidance and case studies.

Standard *level*	Information on courses and other learning opportunities available (eg IAG expertise)	Appropriate IT back-up (in consultation with adult education)
*How to achieve*	Staff awareness re local provision regularly updated by BS local agencies (plus Vital Link guidance)	Staff awareness or online resources or links with learndirect or UK Online (plus Vital Link guidance)
Medium *level*	Informal support for adult basic skills learners	Support for using IT available for adults with low literacy
*How to achieve*	Specific staff trained to Level 2 or BS tutors available in library at certain times (plus Vital Link guidance)	Specific staff trained to Level 2 or BS tutors available in library at certain times (plus Vital Link guidance)
Advanced *level*	Classes and national tests available in library	Basic skills courses available via IT
*How to achieve*	BS partnership to provide classes and tests or library staff trained to deliver (see case studies)	BS partnership to provide classes in library or its learning centre (see case studies)