Standard
level |
Clear
signage so that new users with low literacy can find their
way around |
Simple
joining procedure that is not a barrier for those with
low literacy |
Welcoming
staff (ie understanding of the target audience through
basic skills awareness training) |
|
How to
achieve
|
Consult
through basic skills (BS) partnership (plus Vital
Link guidance) |
Consult and use
as class exercise (Vital
Link guidance) |
Staff had training
through local providers (build into customer care) |
|
Medium
level
|
Information packs
for tutors and for learners (need to be tailored for a
specific audience) |
Longer loan periods
for learners, bulk loans for tutors |
Library tours on
offer for groups of learners and individuals |
How to
achieve |
Consult with BS
(Vital
Link guidance) |
Negotiate
with BS (Vital
Link guidance) |
Consult with BS
(Vital
Link guidance) |
Advanced
level |
Outreach activity
beyond the library walls to attract new users and learners
(some of this likely to be happening at lower levels,
but at this level tailored to VL reading activity) |
Opportunity to join
in other places, eg colleges, community centres |
Special events in
library and elsewhere to attract new users and learners
(likely to be happening at lower levels too) |
How to
achieve |
Links with BS and
other agencies including existing library links with Sure
Start, family learning, etc (See
case studies) |
Negotiate with BS
(VL
guidance) |
Consult and plan
with BS and other agencies (See
case studies) |
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