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Terms and conditions of use

This section covers the terms and conditions governing the use of the National Literacy Trust's website, (the "Website"). Use of the Website constitutes acceptance of the following terms and conditions.

Those making a donation should also read our refund policy for donations.

Those buying our resources or joining one of our networks should also read our terms and conditions for sales.


The National Literacy Trust reserves the right to seek any legal remedies for any violation of these terms and conditions. The information provided on the Website is for general and educational purposes only. The National Literacy Trust accepts no responsibility or liability for the completeness, accuracy or reliability of any information contained on or downloaded from the Website. The National Literacy Trust aims to update the Website regularly and may change the materials made available on it at any time. The National Literacy Trust is under no obligation to update the material on the Website. You are advised to verify the accuracy of any information on the Website before relying on it and any reliance you place on it is done at your own risk.


Unless otherwise stated, the Website and the materials on it are owned by the National Literacy Trust. The information and materials on the Website may be printed and used for stated purposes only. You may print and electronically copy extracts of materials from the Website and distribute such physical or electronic copies without alteration, addition or deletion provided always that the National Literacy Trust logo remains in the same form as it appears on the materials and is not removed or altered and provided also that such information and materials are not used for profit. Any other use requires the express written permission of the National Literacy Trust. All rights reserved.

Restrictions on use

You may not access, use, download, copy, print, display, link, frame, store for subsequent use, make available, transmit or distribute any information from the Website except as expressly provided for in these terms and conditions.

You may not use any material obtained from the Website or archive directly on any website. Any use of such material must be through a hyperlink to the Website. If you require assistance with establishing a hyperlink, please contact us.

User-generated content

The National Literacy Trust is not responsible for content placed on the Website by users. However, the National Literacy Trust reserves the right to block or remove any person deemed to use abusive or offensive language, or images, on the Website. The National Literacy Trust has the right (but is not obliged) at its sole discretion to review, edit, move or delete any content submitted by users.

Any discussion forums, blogs or other pages of the Website where users are capable of posting material are provided for users' private and non-commercial use and for the exchange of lawful, relevant, fair and appropriate information, opinions and comment. Use of the Website that is inconsistent with those stated purposes is strictly prohibited.

Users hereby indemnify and keep indemnified on demand the National Literacy Trust, its representatives and employees from and against any and all claims and liabilities (including legal fees) which arise from that user's statements, contributions or other submissions to the Website.


The National Literacy Trust may at any time modify these terms and conditions. The new version will be posted on the Website. Such variations become effective immediately upon the posting of the varied terms on the Website. Your continued use of the Website constitutes your agreement to these terms and conditions.


The National Literacy Trust is a registered charity no. 1116260 and a company limited by guarantee no. 5836486 registered in England and Wales and a registered charity in Scotland no. SC042944.
Registered address: 68 South Lambeth Road, London SW8 1RL.