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Literacy today article Skills for life - learndirect centre opens at Xerox company training site - (first featured in Literacy Today, December 1999)

Background

The "university for industry", Ufi Limited, was set up by the government in partnership with the public and private sectors. Ufi Limited in turn created learndirect in 2001, a publicly-funded online learning service. learndirect seeks to become both a household name for learning and an ICT business solution for the UK workforce. The service therefore has two parts: providing learning information and advice services, and providing vocational "e-learning". It is used by both individuals and employers, and its short, computer-based courses can be accessed by individuals at home, at work, at special learndirect centres and even at shopping centres and pubs.

Ufi also has responsibility for all UK online centres, many of which are in libraries (all libraries are UK online centres, although only some are branded as such). learndirect is looking at developing access to its services through new technology such as mobile phones and digital television. More on Ufi

learndirect aims to tackle non-involvement in learning by providing an alternative for those who might be inhibited by or prevented from using a conventional learning environment. It makes learning accessible and flexible: learners can take part as and when they wish to, can work at their own pace and do not have to take exams. Learners are given the opportunity to investigate routes to accreditation and qualifications, but it is not assumed that these are the primary goal. It is also hoped that each course will act as a stimulus to explore new but related learning.

In a survey carried out for learndirect in December 2001-January 2002, 60% of respondents said that this was the first learning that they had undertaken in the past three years, and 24% said that they would not have taken part in any learning if learndirect had not existed.

For adult basic skills information and general education courses available in your area call the learndirect helpline on 0800 100 900 (this covers general courses, not just learndirect ones). An adviser will send out a free 'Get On' video with more information on the reasons for improving basic skills and how to go about it. Or visit www.learndirect.co.uk


Examples of learndirect in practice

Meeting regional needs
While some learndirect centres are large and serve big populations, others are being developed to meet the needs of a particular group in the community. For example, the Shaw IT Training centre in Newcastle city centre caters specifically for adults with a disability; the CEP Associates learndirect Centre in Ashington has been working with learners from deprived groups and delivering Skills for Life provision in the workplace; and Lynemouth Resource Centre in Lynemnouth, Northumberland is a resource centre for the community of the village and surrounding area.

learndirect in pubs
Five learndirect access points were set up in pubs across Dorset in 2002, in a project which aims to attract hesitant adults into learning by presenting them with new opportunities in familiar environments. The computers in the pubs, which are situated in remote rural areas, allow people to access online learning as well as other internet sites, and it is hoped that this will boost their confidence and help them to develop their skills. A facilitator from the local community is on hand to give support. The project is run by the Countryside Agency and the Department for Education and Skills and managed by Learning Action Dorset.

Severn Vale Housing is working with learndirect to invest in one of the communities it serves. More on Severn Vale and learndirect

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The beginnings of Ufi

The concept of a University for Industry was floated by Shadow Chancellor, Gordon Brown, and Shadow Secretary of State for Education and Employment, David Blunkett, prior to the 1997 general election. The Institute for Public Policy Research then explored the idea through extensive consultation with business and industry, education and training providers and interest groups. The IPPR produced its report in 1996 and used the term University for Industry to describe a new type of open learning agency that it saw as being potentially "central to the revolution in post-compulsory educational provision which is necessary in the UK". 
The report is available from IPPR £7.50 Tel 020 7470 6100. 

A working group, chaired by the chairman of Motorola, David Brown, advised on how the University for Industry should be set up. The IPPR had been asked to do initial work on what form the University should take. It launched a pilot project with the University of Sunderland and a range of companies, TECs, local authorities, educational institutions and voluntary organisations. The aim was to persuade local people, who have one of the lowest post-16 participation rates in the country, to take part in updating their work skills. 

The pilot project began with a network of learning centres - from Sunderland Football Stadium to shopping centres, factories, libraries and schools - and a free telephone helpline available 14 hours a day giving advice on individual needs. It included a wide range of subjects and levels of courses in a variety of learning styles. 

In March 1998 the Government announced Britain was to receive £160 million from the EU to help set up the University for Industry to upgrade the skills of workers. The Ufi's priorities include tackling literacy problems. 

The University for Industry, Ufi Ltd, became the organisation behind a new brand, which is now the main name of the initiative: learndirect.  learndirect is a national multi-media learning network, signposting learners to opportunities that already exist and pointing out where the new courses are needed. It received £5 million in start-up costs. learndirect was rolled out nationwide in autumn 2000, accompanied by a national TV and press advertising campaign promoting the services of the helpline in providing information and advice on a variety of adult learning opportunities. The helpline is 0800 100 900. 

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