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New Directions in Social Policy: Developing the Evidence Base for Museums, Libraries and Archives in England
(Interim Report) K. Oakley for Burns Owens Partnership
Museums, Libraries and Archives Council, London, 2004

According to this report, there is widespread agreement that the strongest evidence for impact of museums, libraries and archives is on the personal development of individuals, rather than on communities. This personal impact might take the form of: acquisition of new skills; exposure to new experiences; increased confidence or self esteem; or changed or challenged attitudes. These institutions can also provide support for individuals on educational courses.

The evidence for social impacts overlaps with learning impacts. Many regional agencies use the concept of generic learning outcomes (GLOs): these concern attitudes, behaviour and values, such as empathy, motivation and tolerance. GLOs test the view that learning in informal settings has a unique character, and offers an alternative to the perceived emphasis on assessment of much educational practice.

The report goes on to say that according to many literature reviews, there is widespread public and practitioner belief that the museums, libraries and archives sector contributes to a variety of beneficial social outcomes. Documents tend to describe the potential for social impact. Many cultural institutions have interpreted their role as being to widen access for socially excluded groups rather than being to reach out and make an impact on those groups. The literature suggests that the sector has a role to play in overcoming social isolation (for both groups and individuals); intercultural understanding; and acting as safe places for meetings. However, proving a causal link between a particular kind of engagement and an impact in a particular policy area is difficult if not impossible.

See also Ideas for good practice using the arts and libraries
For the Museums, Libraries and Archives Council (MLA) visit www.mla.gov.uk

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