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Success stories

4 out of 5 young people’s communication skills improved by National Literacy Trust

14 Nov 2012

“I usually just listen to other people and write down the ideas but now I’m the one with the ideas.” – Year 10 student, 2012

The National Literacy Trust’s Words for Work is now entering its fourth year. After a successful two year pilot, the third year saw organisations such as Education Business Partnerships and Football Clubs across England manage the project. Bringing together schools and businesses in their local area to improve the communication skills and employability of secondary school pupils. Delivering the project in this style has proved to have an excellent impact on young people participating, with the majority of the schools choosing to run it again this year. We are delighted that the results of Words for Work 2011-12 reveals an excellent impact on the skills and confidence levels of young people.


  • Before the project, 4 in 10 young people rated their communication skills on a scale of 1 – 10 (1 being very poor, 5 being average, 10 being brilliant) as 5 – 10. After the project, 9 in 10 young people rated their communication skills as 5 – 10.
  • Before the project, 3 in 10 young people were confident overall speaking in front of a group. After the project, 7 in 10 young people were confident speaking in front of a group.
  • Before the project, 3 in 10 young people were confident overall meeting new people. After the project, 8 in 10 young people  were confident meeting new people.
  • Teachers stated that 8 in 10 young people had improved communication skills during the project.

To discover more about the impact of Words for Work,  Words read our short Words for Work evaluation report

How you can get involved

If you represent a school interested in running Words for Work, or a business interested in providing volunteers for a local project in your area, please take a look at our Words for Work hubs map to see if there is an organisation in your area managing the project. If there is not yet a hub in your area, please email: with your enquiry.



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The National Literacy Trust is a registered charity no. 1116260 and a company limited by guarantee no. 5836486 registered in England and Wales and a registered charity in Scotland no. SC042944.
Registered address: 68 South Lambeth Road, London SW8 1RL.