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Mentoring, buddying and volunteering: Research, reviews, etc.


Evaluation of Reading Matters: summary report, year 1


Reading Matters is a registered charity that uses a volunteer-based intervention to support pupils aged 11 to 16 who are underachieving in literacy. Identified pupils receive one-to-one reading support during school hours from trained volunteers from the local community. As well as having poor skills, many demonstrate a very poor attitude to reading, regarding it as something they have to do for school rather than something they would ever do for enjoyment. The programme is designed to address pupils' motivation, confidence and attitude to reading, as well as support their literacy development.

In October 2004, a research team from the School of Educational and Professional Training at Leeds Metropolitan University began a three-year evaluation of the short and long-term benefits of pupils' involvement in the programme. In this report, they describe their initial findings from 15 schools across Bradford, Leeds and Wakefield.

The team found that, among participating pupils, the programme succeeded in changing attitudes to reading. Before the programme, many had suggested that reading was something that was meant to take place in school, and "was thus defined by the sorts of approaches to reading that operate within the class setting". Following their participation in Reading Matters, they stated that the reading they undertook during the programme was different and rewarding.

The reports says, "Most importantly, the research indicated that the approach taken to making reading different, with a broader definition of what counted as reading, was a key factor in motivating participants and getting them to engage in learning." The researchers conclude that the role of the volunteer "was key in encouraging even the most determined 'non-reader'. The enthusiasm and passion they communicated seemed to re-engage these discouraged learners - perhaps by exposing them to other types of text and reading material in general." Furthermore, "the research indicated that the relaxed, non-threatening environment that Reading Matters [volunteers] established through their approach positively contributed towards pupils' feeling of being supported in their learning."

Tan, J.E.C., Thompson, C. and Hall, K, (2005) Evaluation of Reading Matters: summary report, year 1 - research briefing. Leeds Metropolitan University. The research team can be contacted at j.tan@leedsmet.ac.uk. For more information on Reading Matters visit www.readingmatters.org.uk.

Earlier evaluations of Reading Matters (formerly Reading Matters for Life)



Mentoring relationships: an explanatory review

Reviews of research - especially 'systematic reviews' - are increasingly a method of choice in evidence based policy and practice, and are often conducted in response to the desire to know 'what works?'. However, providing an answer to this deceptively simple question is never straightforward and frequently impossible. Take mentoring as an example:

  • It is everywhere - from the prison to the board room, from the maternity ward to the hospice.
  • Mentoring programmes differ widely in their aims, target groups and methods, and they are often intertwined with other initiatives.
  • The literature on mentoring in all its forms is huge.

Drawing general 'does it work' lessons from this mass of vastly different approaches and experiences is virtually impossible, and attempts to aggregate findings from widely differing studies, or to 'pool net effects' may produce misleading results. However, this does not mean that we cannot learn from the past.

Commonsense suggests that, rather than trying to cover everything, it is better to focus on a particular aspect of the topic - in this case, what makes for a good (or bad) mentoring relationship, especially in the difficult area of 'engagement mentoring' of disaffected young people. Even so, the reviewer will still be faced with a daunting pile of diverse evidence to untangle. Take, for example, what the literature has to say about the varieties of mentoring relationship.

The volume of evidence on other key issues - such as how the partners in a mentoring relationship might differ from each other - is similarly large and complex. How can the reviewer make sense of the mentoring relationship when it exists in so many different applications, and is composed of so many different human interactions?

What does the review tell us about engagement mentoring? Policy makers often think about issues in terms of models:

1. At the one-to-one level (the left-hand column of arrows) mentoring succeeds best at befriending, and is progressively less effective at direction-setting, coaching and advocacy.
2. The successful mentoring relationship is not a simple one. The downward lightning symbols on the left reflect the fact that the on-going problems facing disaffected young people can be expected to disrupt the mentoring relationship. This needs to be buttressed by further waves of trust-, resilience- and confidence-building to repair the damage and then move on (the second left-hand column of arrows).
3. To succeed in its higher objectives of direction-setting, coaching and advocacy, mentoring needs to look outwards to the resources of family and peers, youth workers, the education system etc. (the horizontal arrows). It is very rare for a single mentor to encompass all the functions in the left-most column of arrows. 4. Mentees' involvement with this subsidiary set of bodies is also likely to be marked by episodes of conflict and back-sliding (the right-hand lightning arrows), followed by further waves of peace-making, fence-mending and so on.

The report concludes with several recommendations, which include:

1. Do not expect quick results from mentoring programmes for disaffected youth. They can produce good results but the process is a long and halting one, and their potential to succeed with the most antagonistic 'hard cases' is likely to be limited.
2. Do not underestimate the usefulness of volunteer or other 'non-professional' mentors who can do little more than befriend their mentees. While they cannot deliver higher grade functions such as direction-setting, coaching and advocacy, they help to create the essential ground conditions for further improvement.
3. Do not expect mentoring to succeed on its own. If disaffected young people are to be 'rescued', other organisations need to be involved in mentoring programmes in order to deliver the higher grade functions. These bodies, in turn, need to understand that most disaffected young people will 'relapse' from time to time, however committed they are to improvement. Ultimate success will depend on all parties working together to make peace, mend fences and move on.

Pawson, R. (2004). Mentoring relationships: an explanatory review, ESRC UK Centre for Evidence Based Policy and Practice: Working Paper 21. University of Leeds: Department of Sociology and Social Policy.
Download the full report (Pdf) from: www.evidencenetwork.org/Documents/wp21.pdf


Mentoring disaffected young people: An evaluation of Mentoring Plus

The results of Dr Shiner's research into 10 Mentoring Plus programmes run by Crime Concern - involving 370 12 to 19-year-olds at risk of social exclusion - makes him guardedly optimistic about the value of mentoring. The research found that the proportion of participants in education, training and work increased from 49 to 63% during the programme. There was no change among a similar 'high risk' group of young people who had been referred to the programme but did not take part. There was no evidence that mentoring had any effect on improving family relationships or self-esteem, or on reducing crime and drug and alcohol use, even though the general aims of the programme were to target such problems. Dr Shiner believes that planners must have more realistic goals and should tailor projects more carefully to achieve the desired results. The LSE study also found that the difficulties of engaging with disaffected young people in the Mentoring Plus scheme were exacerbated by insecure funding, fixed-term employment for project workers and high staff turnover. It warns that potentially positive work with young people could be undermined by such uncertainties.

A picture is certainly emerging of what works and what does not. US research suggests several key features in successful mentoring, including monitoring of programmes, screening and training of prospective mentors, structured activities, parental involvement and long-lasting contact between mentors and mantes. Not surprisingly, young people who have high-quality relationships with their mentors enjoy the greatest benefit. The eclectic nature of mentors' identities was also re-echoed by Mr Milligan recently. 'Reading champions, fathers, brothers, mentors are encouraging boys to put down the TV remote control and read', he said.

Whatever the arguments, the main message seems to be that the Government needs to be more down-to-earth in its expectations. Dr Shiner said: 'State money is being poured into combating disaffection but we continue to see rising crime and illiteracy. We need to be realistic about any sort of intervention, particularly if it is based on the involvement of volunteers.'

Shiner, M., Young, T., Newburn, T. and Groben, S. (2004). Mentoring disaffected young people: An evaluation of Mentoring Plus. York: Joseph Rowntree Foundation.
Download this report at www.jrf.org.uk


Sharing a laugh? A qualitative study of mentoring interventions with young people

This qualitative study from Aberdeen University conducted on behalf of the Joseph Rowntree Foundation investigated the impact of mentoring on young people in three settings: a housing project, an education project and a befriending scheme. This study found that most young people reported greater confidence, increased skills and development in a number of ways. Mentors also reported satisfaction, seeing mentoring as a chance to work with rather than on young people. Mentors were particularly valued by young people when they shared or were willing to discuss similar backgrounds and experiences. A few young people had also been inspired to become mentors or to work with young people themselves. Overall, mentoring was particularly beneficial when it was helping young people to come to terms with difficult family relationships, and the authors concluded that mentoring can be a useful part of interventions. To be most effective, the range of mentoring approaches needs to be suited to the individual's circumstances.

Philip, K., King, C. and Shucksmith, J. (2004). Sharing a laugh? A qualitative study of mentoring interventions with young people. York: Joseph Rowntree Foundation.
Download this report at www.rjf.org.uk


Mentoring and young people: A literature review

This report reviews US and UK literature on the impact of mentoring on young people. It outlines some of the key features that have been identified to make mentoring schemes successful, including matching of mentors and mentees, parental support an frequency of contact. It also highlights some of the features that may hinder successful mentoring, including untrained mentors and conflict of roles.

Overall, this report highlights the gaps in this area of research. Evidence on mentoring and its impact on young people is predominantly based on US research. Very few studies have been carried out in the UK. Consequently, 'There is a very poor evidence base in the UK,' said John Hall, author of the report. 'Claims are made for the impact of mentoring but there is as yet little evidence to substantiate them.' According to Dr Hall, even the large-scale studies carried out in the United States indicate only a limited influence in specific areas. US mentoring has had its biggest successes with young people who have difficult or high-risk behaviour, and the best results have been achieved in education and employment. But researchers in the US have also questioned the overall impact of mentoring programmes.

The most thorough research review carried out there - for the National Institute of Justice, Washington - found that community-based mentoring schemes could only be described as 'promising'. The researchers concluded that there was too little information to justify support from policy-makers. 'The priority is for more research, not more unevaluated programmes,' the study said.

Hall, J.C. (2003). Mentoring and young people: A literature review. Glasgow: The SCRE Centre, University of Glasgow.
Download this report at www.scre.ac.uk


E-Mentoring Study

This evaluation of the Scottish Enterprise e-mentoring study shows that the programme is an effective way of connecting secondary school pupils with adult mentors working in Scotland's key economic sectors. The programme aims to:

  • link learning at school with skills for the world of work
  • motivate pupils to succeed in school and life
  • help develop pupil's ICT skills and encourage the use of computer technology in situations other than the computing class
  • improve companies' understanding of schools and allow input into education from industry
  • offer companies an effective and satisfying corporate citizenship project and provide a personal development opportunity for employees

Pupils are linked electronically to individual mentors and correspondence is limited to a weekly email in supervised class time. Company mentors have a week in which to respond to their mentees.

For further information on this programme click here


The impact and outcomes of mentoring

The evidence of the impact and outcomes of mentoring in this Nfer report is based on the evaluation of the National Mentoring Network's bursary programme 1999-2000, which was carried out by the Nfer. This report shows that having a mentor significantly increased mentees' self-image scores and 'knowledge of the future' scores, but had no effect on mentees' enthusiasm for learning. More specifically, mentees believed that they were more confident talking to people they do not know, better at organising their own work (a belief that was corroborated by school coordinators) and were better at thinking and acting for themselves. Since having a mentor, mentees also believed that they know what qualifications they needed for the future and how to go about getting such qualifications. Although mentees did not show greater enthusiasm for learning, mentoring had a positive effect on the achievement in English, literacy and communication skills. Overall, this report concludes that mentoring can make a valuable contribution to young people's development and education.

Golden, S. (2000). The impact and outcomes of mentoring. Slough: Nfer.

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